Phone: +441793422844
Address: Unnit 16 Greenbridge Retail Park Stratton Road, Swindon I-SN3 3SG, United Kingdom
City: Swindon
Menu Dishes: 9
Reviews: 2832
Website: https://www.pizzahut.co.uk/restaurants/store/details/SwindonGreenbridge?keyword
"Terrible Experience at Swindon Greenbridge Pizza Hut – Disrespectful Service for preorder We hosted a birthday party on December 21, 2024, for 12 children at Pizza Hut Swindon Greenbridge, with pre booked food arrangements. Prior to the event, I received a call from the manager offering an option to switch the pre booked buffet to on the go orders upon arrival, which I agreed to. I arrived promptly at 4:30 PM and was greeted politely by an Indian waitress who kindly offered to carry our cake to the table. However, things quickly went downhill when I was approached by another staff member, Davina P. (name from the receipt), to check on our reserved table. She rudely informed me that only the children could be seated, not the accompanying five adults (5 adults parents of the kids). When I suggested ordering for the adults as well, she still refused seating, claiming all seats were full, even though I noticed empty tables nearby. She was literally at denial not pleasant very rude. It was a big insult Infront my guests other customer's. I understand that seat reservations may not be available for adults, but I was ordering pizza just like any other customer dining in without a prior booking. Eventually, I ordered two pizzas for the adults through the Indian waitress, who was more helpful. After insisting that at least the children be seated while the adults stood, she begrudgingly allowed it. However, the food for the kids, which had been pre ordered, did not arrive even after 45 minutes. Other customers were being served during this time, and despite follow ups, there was no progress. By 5:15 PM, the reserved tables she claimed were for a 5:00 PM guest were still vacant, yet we were denied seating after asking 3rd time to help us sit. When I asked again about the kids’ order, Davina said the order hadn’t been placed, despite holding the printed pre order details in her hand. I then asked to double the adult pizza orders then she finally placed order by that time we are 1hr delayed. After clarifying the situation (and reminding her about prior communication with the manager), the food finally started coming out at 6pm, but with significant delays. Throughout this ordeal, the adults accompanying the party stood the entire time till 6:30pm, while the empty tables nearby remained unoccupied. The event wrapped up, with all of us feeling disrespected and frustrated. We spent £210 for this appalling experience. The rude and unprofessional behavior of the staff, particularly Davina, reflects poorly on Pizza Hut’s customer service standards. I will never host another event here, nor recommend it to anyone. This experience has tarnished my perception of Pizza Hut, and I sincerely hope management takes action to ensure no other customer endures such disrespect. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 1 Atmosphere: 2"
Full menu - 9 options
All prices are estimates on menu.
Dessert
Milkshakes
Creamy milkshake made with premium ice cream, blended until smooth, and available in a variety of classic and creative flavors.
Pizza
Pepperoni Pizza menu
Classic pepperoni pizza with zesty tomato sauce and a generous layer of melted mozzarella cheese on a crisp crust.
Pizza Margherita
Classic Pizza Margherita with fresh tomatoes, mozzarella, fresh basil, olive oil, and a light crispy crust.
Chicken Wings
Wings
Crispy chicken wings, tossed in your choice of sauce, served with celery sticks and blue cheese dressing.
Pizza Snacks
Cheese Bread
Toasted bread topped with melted cheese, herbs, and garlic.
Entrées
tracey
Service: Dine in Meal type: Lunch Price per person: £10–20 Recommended dishes: Individual Pizza, Salad Bar
Address
Reviews
Jayne
It was take away service for us food was good Service: Take out Price per person: £30–40 Food: 3 Service: 3
Dave
Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Salad Bar, Meat Pizza
jon
Bit expensive but ok Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Salad Bar Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection View menu
Bethany
Lorna was absolutely lovely Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Salad Bar, Pizza Hut Restaurants Parking space: Plenty of parking Parking options: Free of charge parking lot
Paige
As for vegetarian options, they have a good variety, but you'll need to place an order, as they only had two vegetarian choices available during lunchtime. Parking is conveniently located right outside the restaurant, and since it's situated in a shopping park, you'll have plenty of parking options available.
Izzah
Okay service here is great. the staff are uber friendly, so hospitable and welcoming and i enjoyed their banter. but that's the good part. the chicken wings didnt have flavor though pizza was yummy but i felt pricey for what we got. The ice cream was fun and the dessert was so rich (good if u want a sugar rush. bad if u dont) the salad bar was okay. not great. i didnt return for seconds. the disappointment was the unli drinks as the pepsis were pouring out sparkling water. overall a serviceable meal but i think i wonr return unless they improve the taste of their add ons. pizza itself is great just everything else wasnt as tasty as I remember from other branches. View menu
pauli
Meal Type: Lunch Price Range: £10–20 Food Rating: 4/5 Service Rating: 4/5 Atmosphere Rating: 4/5 I recently dined at this restaurant for lunch and had a delightful experience overall. The food was impressive, earning a solid 4 out of 5. Each dish was flavorful and well-prepared, showcasing a nice variety on the menu. The service was also commendable, with attentive staff ensuring that everything went smoothly during my meal. I would rate the service a strong 4 out of 5 as well. The atmosphere was inviting and pleasant, contributing to an enjoyable dining experience, which also receives a rating of 4 out of 5. Overall, I would recommend this restaurant for a satisfying lunch withou...
Aybars
AVOID! AVOID! AVOID! Never ever go to this restaurant. You can be sure the staff will make you regret. Totally undertrained and customer repellent, rude staff. No trace of manners at all. Everything but the staff can be accepted satisfactory. Service doesn't even deserve a single star. Plates and cutlery are dirty having bits of uncleaned food from former customers. First a waitress, then a waiter warned me rudely not to eat anything from my daughter's kids buffet plate. The first one was a total embarresment. According to me, it was a misunderstanding but I wasn't let to explain. Because; 1. I was feeding her with my own hands, 2. I wasn't even hungry, 3. My wife also ordered cheesy bite bi...
Deepesh
Terrible Experience at Swindon Greenbridge Pizza Hut – Disrespectful Service for preorder We hosted a birthday party on December 21, 2024, for 12 children at Pizza Hut Swindon Greenbridge, with pre booked food arrangements. Prior to the event, I received a call from the manager offering an option to switch the pre booked buffet to on the go orders upon arrival, which I agreed to. I arrived promptly at 4:30 PM and was greeted politely by an Indian waitress who kindly offered to carry our cake to the table. However, things quickly went downhill when I was approached by another staff member, Davina P. (name from the receipt), to check on our reserved table. She rudely informed me that only the... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience. View menu
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Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Takeout
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Delivery
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Outdoor Seating
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Wheelchair Accessible
