Phone: +443304605535
Address: Junction Of, Etruria Rd, Potteries Way, Stoke-on-Trent, United Kingdom, Parklands, Lyme Dr, Stoke-on-Trent
City: Parklands, Lyme Dr, Stoke-on-Trent
Menu Dishes: 15
Reviews: 6280
"Utterly depressing. I've been a few times, the last time being a few years ago and I couldn't remember why I'd not been in so long. My recent visit reminded me of why and after seeing they have not made any improvement in that time, I have no intention of going back again! The service in this place is abhorrent! Even during particularly quiet times (we went at 3pm! The customer service is non-existent. Our server put in the bare minimum. She basically just took our order (after we'd waited 20 minutes or so and delivered half of it (we had to ask twice for the other half and we were left for the duration of our visit without actively being attended to, and even when we were, this was only a result of us flagging down our server... not as a result of our server offering so much as the basic level of customer service. This includes being sat at a table for half an hour with our used plates not being removed, no offer for more drinks or dessert (which we had every intention of ordering before being so infuriated with the lack of service that we gave up on that! and no suggestion at bringing the bill. For a place to charge such an absurd amount for food, diners expect a certain level of customer service which this establishment fails to provide. They should either lower their prices or drastically improve the service because at the moment diners are not getting the service they're paying for! I'd be amazed if people aren't constantly getting up and leaving without paying after waiting 30 minutes for so much as a glimpse of their server! Meal type: Dinner Price per person: £70–80 Service: 1 Atmosphere: 1"
Full menu - 15 options
All prices are estimates on menu.
Chicken
Chicken Wings
Crispy chicken wings seasoned to perfection, served with a tangy dipping sauce.
Chicken Strips
Crispy golden chicken strips fried to perfection, served with a side of tangy dipping sauce for a delightful taste experience.
Sweets & Desserts
Brownie Sundae
A rich, fudgy brownie topped with creamy vanilla ice cream, whipped cream, and a drizzle of chocolate sauce.
Dulce De Leche
Sweet, creamy caramel sauce, perfect for drizzling over desserts or enjoying on its own.
Chicken Wings
Wings
Crispy chicken wings, tossed in your choice of sauce, served with celery sticks and blue cheese dressing.
Main Courses
Nachos
Crispy tortilla chips topped with melted cheese, jalapeños, and fresh salsa.
Salads
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Dessert
Brownies
Rich, fudgy brownies packed with chocolatey goodness, perfect for satisfying any sweet craving.
Burger
Cheeseburger
Juicy beef patty with fresh lettuce, tomato, pickles, and melted cheese, all packed in a soft burger bun.
Sides
Sweet Potato
Roasted sweet potato seasoned with herbs and spices, served with a tangy yogurt dip.
Bread
Steaks
Ribeye Steak
Juicy, tender ribeye steak grilled to perfection, featuring rich marbling and bold flavor.
Appetizer
Sesame Chicken
Tender chicken pieces coated in a delicious, savory sesame sauce with a hint of sweetness.
Desserts
Chocolate Cake
Rich and moist chocolate cake layered with creamy chocolate frosting for the ultimate indulgence.
Sandwiches
Chicken Burger
Grilled chicken breast, lettuce, tomato, and mayo on a toasted bun. Deliciously satisfying and perfect for any meal.
John
Good food but service poor Food: 4 Service: 3 Atmosphere: 4
Address
Reviews
Mollie
Kid-friendliness: Kids ate free with an adult meal when we went! Service: Dine in Meal type: Dinner Price per person: £30–40 Recommended dishes: Fridays Sesame Chicken Strips
Jessica
Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fridays Sesame Chicken Strips, Burger and Fries, Warrior, Sweet Potato Fries
Dr
Seemed to be lacking in visible staff. If it was brinks mat depot.... you wouldn't be doing jail time. Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 4 Service: 3 Atmosphere: 2 Parking space: Plenty of parking View menu
Kelly
Gorgeous food, can not fault the food what do ever. They do need to put a few more wait staff on for busy periods as we did wait 45 mins for a starter. Other than that. Loved it Service: Dine in Meal type: Lunch Price per person: £10–20 Recommended dishes: Chicken Wings, Sweet Potato Fries, Chicken Burger
pete
Gets 1 star because staff were very good. As for the rest... Place was very cold. Food over priced eg £14.80 for a salad food itself was poor quality. Bland beer £6.80 a pint !and not priced on the menu so you did not know how overpriced it was. Garlic bread was rock hard. Fries came loaded with salt. Will not recommend and will never go again.
Angel
The Waitress was polite,friendly and chatty, which I loved. She gave us plenty of time to order and the food was perfect. Thank you, we dont get together very often, so it makes the experience even better when staff and food add to the joy. Thank you Service: Dine in Meal type: Dinner Price per person: £100+ Atmosphere: 4 Recommended dishes: Garlic Bread View menu
Michelle
We visited Thursday 4th January 2024. The place was freezing and all diners sat with coats on. Asked if heating was on and staff said it was hot. I suggested they looked at all the customers with coats on. Nothing done. The food was very overpriced and images in menu certainly didn't match the food images in menu. I would not visit again Service: Dine in
Ilka
Sadly not the experience we were expecting. Slow service to start of with, got worse after waiting for our food for over an hour we were told someone 'bumped ' it of the system. Yes we got offered free starters that we didn 't really wanted. Food took another half an hour and to top it off the manager never came over to offer his apologies, had to hunt down a waiter to pay the bill. Will noy be returning. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 3 Service: 1 Atmosphere: 3
Sonia
Utterly depressing. I've been a few times, the last time being a few years ago and I couldn't remember why I'd not been in so long. My recent visit reminded me of why and after seeing they have not made any improvement in that time, I have no intention of going back again! The service in this place is abhorrent! Even during particularly quiet times (we went at 3pm! The customer service is non-existent. Our server put in the bare minimum. She basically just took our order (after we'd waited 20 minutes or so and delivered half of it (we had to ask twice for the other half and we were left for the duration of our visit without actively being attended to, and even when we were, this was only a r... View menu
Categories
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Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience.
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Wifi
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Takeout
- menu
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Delivery
- menu
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Wheelchair Accessible
