Borehamwood
Hadley House Restaurant &cocktail Bar

Hadley House Restaurant &cocktail Bar

149 High St, Barnet EN5 5SU, United Kingdom, Borehamwood

Pub • Steak • Grill • European


"Reserved a table during eat out to help out in advance but still had to wait 30 minutes for a table because staff were not checking reservation times on arrival but purely seating the next party in the queue. When we finally sat down, the manager Elton did try to make up for the delay by ensuring that we weren’t waiting too long for the food which was appreciated. I had the fish and chips which was underwhelming at best and had it not been for the 50% off, I would not be inclined to eat here again. The manager asked us at the end of the meal if we enjoyed the food and I told him about my disappointment that the peas weren’t in fact mushy peas which was specified in the menu, but rather dry petit poi peas partially crushed with a fork! The manager didn’t really empathise and said that these were mushy peas which was surprising to say the least. Their website states the manager has worked in Gordon Ramsey’s restaurants to hone his craft. Well, I dread to think what colourful language Gordon would use if he found out one of his ex-employees was passing this off as ‘mushy peas’! Ironically, we also spoke to another member of staff prior to speaking with the manager, a lady, whom agreed with us and chuckled that these weren’t really mushy peas, so it was a shame that the manager continued to take full payment, dismissed a customer’s genuine concerns and didn’t empathise or really try to rectify the situation in anyway. I didn’t give this one star because as previous reviews have pointed out the interior design is very good and I can imagine it being a great place to have a party or casual drinks."