Durham
Waffley Good Company

Waffley Good Company

95 Elvet Bridge, Durham city DH1 3AG, Durham, DH13AG, United Kingdom

Cafés • Seafood • Mexican • Fast Food


"Started off really well and went over to the counter and ordered a crepe with banana and Nutella and specifically stated no strawberries I also asked for a San Pelegríno still water as this was on the menu also. I was the first person to order and the last to eat in the end. I got brought my water over which was a cheaper brand water that I just paid £2 for what would I have liked to have seen ? We’ll when I asked for san pelligrino still water to be told that they don’t have that in. Finally my crepe comes and I take a bite and realise that it’s got strawberries in all the way through which I’m allergic too. One of my family members takes it back and says that I asked for banana not strawberry there’s a reason why I can’t eat it and didn’t want it on my crepe. Then 5 minutes later another crepe comes out that was my bitten crepe that someone had opened up and picked the strawberries out and put banana in. Disgusting absolutely … not sure if this was a mistake or just being stingy either way it’s not on. It then again gets returned because there is no way I am eating that and it gets explained once again there is a reason I can’t eat strawberries to which then one of the owners comes over to serve the correct crepe and apologise . I really hope a lesson was learnt today because cross contamination is not a joke. Please be careful when eating there. I didn’t get offered a refund but then again they were willing to serve me a bitten crepe again so it didn’t surprise me that much."

The Kingslodge Inn

The Kingslodge Inn

Waddington St, DH1 4BG, Durham, United Kingdom

Pub • Cafés • Asiatic • British


"We arrived at 4.15 for a roast dinner. In the phone there said we might have slim pickings of meat due to lateness of booking but that was fine. On arriving found service to be poor at the bar especially when it wasn’t very busy at all. We were told they had all meats available which was good. We ordered our drinks and two bottles of wine. We then ordered our food after 15 mins so around 4.45. At about 5pm the food came and we were asked if we wanted any extra gravy, there was hardly any on the dinner in the first place, my husband could barely see where his was. Then I said my dinner is cold to which we found out that every dinner was cold. I put my finger into the mashed potato to check, cold, broccoli cold, Yorkshire pudding, everything cold. It was like it had been left under the hot lights for quite some time. There were uneven meat portions to the point my sister in law said she looked like hers was something leftover from dinner you’d give to her dog. It was that bad we complained. To be fair we were offered 4 fresh dinners but refused as a chef shouldn’t send 4 dinners like that out in the first place so we’re very wary of accepting replacement dinners. We then decided to ring somewhere else and leave. However we had the bottles of wine which they refused to refund as we’d had a glass out of it and said they only sell it by the bottle not glass so couldn’t take back either. So we had to leave with bottles in hand. How this place got its 4 stars I don’t know.we left and went to the Duke of Wellington and had a fabulous dinner there. I will post a picture of the difference between the two. The Kingslodge inn dinner is on the left of the split picture. The difference is huge! A full picture of what we were served up is also uploaded. Will definitely not return, it’s a shame as the day before we went to this chain in Lindisfarne and the fish and chips we had there was superb and the service excellent. AVOID THIS PLACE IF YOU WANT A GOOD HOT ROAST DINNER."