HOUNSLOW
Pavillon Rouge

Pavillon Rouge

474 Great West Road, TW5 0TA, HOUNSLOW, United Kingdom

Meat • Halal • Salad • Fast Food


"Over the last 10 15 years Pavillon Rouge was arguably the no.1 Doner Kebab Shop in West London. However over the last few years it has been slowly on the decline. I remember their Doner kebab meat during this time being absolutely exceptional and miles ahead of anyone else 's lamb meat.... but about 3 4 years ago they changed their Doner meat and it went from being this fantastic wafer thin juicy tasting meat to a processed generic meat. People would come just for the meat. I have been back a few times in the last few years, but yesterday was really dissapointing. I went back hoping for improvements but the meat hadn 't changed. What made it worse was my Doner kebab meat was burnt (could of just been a one of to be fair, but was annoying) and what was even worse was how GREASY the whole Doner wrap was and also the packaging was dripping in grease something not associated with Pavillon Rouge.....ever. Super sad times as it looked like the staff honestly was completely oblivious to all this, as they still get people coming in to buy. But for me its not all about quantity, its quality too. I would strongly encourage the owners or staff to give their point of view as I feel like I speak for a good few friends from around the Hounslow area.. Also I find it incredibly unprofessional reading other similar negative reviews and all the Owner can say is 'Thanks for your visit '. Surely you want to improve your business based off loyal honest customer feedback :"

Kitchen And Pantry

Kitchen And Pantry

216-218 Chiswick High Rd, W4 1PD, HOUNSLOW, United Kingdom

Cafe • Cakes • British • Breakfast


"This is a difficult one because I am a regular to K&P and have witnessed a gradual decline in what could be a great place. Location great, decor and seating okay, family friendly etc. But... One gets the sense that whoever owns the place is never/rarely there. One or two of the staff are great; smiling, attentive. Too many are surly, inattentive and have that special knack of looking anywhere other than at the tables and diners. And the food is mixed. Breakfast is great. Today’s lunch (jacket potato) was hard and stone cold; so cold it didn’t melt the butter that was on it. This would have/should have been obvious to the staff. But today’s real kicker. It’s around freezing point today, with a bitter wind. And the spring on the door isn’t strong enough to close it. Each time someone entered or left the door remained a good 9” ajar with the bitter wind blasting through. And it’s been like that for ages. Why don’t they fix it? The staff must know because on a few occasions we asked them to close it. In the end I shared door closing duty with a lady from another table who had a young baby she was trying to keep warm. I’m going to give it a miss now until the warmer weather as I’ve suffered lesser versions of this too many times now. If the owner is reading this and wants to make a real go of K&P they just need to be there for a while. Sort out the door, retrain or replace the miserable staff and add a little quality control to the kitchen."