"After waiting another 15 minutes without receiving my meal, I requested to see the manager. Strangely, as soon as the manager arrived at 3:50 PM, my food suddenly appeared. I found the manager to be very professional in addressing the issue, but by that time, my wife had already finished her meal, and I ended up eating alone. She offered me an additional drink to accompany my meal and also suggested a full refund, which I declined.
While my meal was satisfactory and served at the right temperature, I expected it to be hot considering how long it took to be prepared. Given this experience, I doubt I will return to this pub. We left at 4:00 PM, and the tables next to us were still piled with dirty plates and glasses, an hour after we arrived."
