"We've eaten here before and always had a very good meal. Unfortunately, on this occasion we found the food not up to standard. The steak was overcooked, and just tasted wrong, (an offal taste), but we had already commented on the starters so were embarrassed to complain again, (no napkin, utensils). I know we should have mentioned it but the service was also very bad and they obviously had problems with staffing on the evening we went, so probably this is what caused the issues."
