"Personnel rude and unavailable. We arrived as a family hoping to eat something reasonably quick before returning home, upon arriving at 18.59 the restaurant was still closed, we could see staff still preparing inside for the evening ahead, we were completely ignored, also by a man that came to the entrance porch to hang a menu, we were not even acknowledged by him although he looked us in the eyes through the glass door, after a further couple of minutes another member of staff unlocked the door in a dreadful manner and proceeded to smoke outside whilst leaving the door open for us to enter, the restaurant was fully booked for that evening so they were unable to accommodate us, there was very little effort made to do so either, we were greeted with a blunt “no”, such a shame as it is a place that I like Andy ave eaten and drank well in the past, the attitude was absolutely disgusting, hopefully for the owners this was a one off...otherwise it will not be long before they too are closing their doors for the final time. Perhaps a course in customer service would not go a miss for the personnel. We left and will not be returning."
