"We have been skiing in St Anton maybe ten times in the last twenty years. We always go to the Hospiz Alm in St Cristoph for lunch, it's been a family tradition. We always book. We called in on Monday morning on the way through...to book for Thursday. I waited while a member of staff finished a phone call, although he walked straight past me only to return a couple of minutes later to finish the call. I was offered 12pm or 2pm on Thursday. I opted for 2pm. We duly arrived at 2pm to see signs on the door advising that the restaurant would close at 3pm. A marquee had been erected beside the restaurant, there was frenetic activity. Slightly concerning. I asked about our table, I was told it would be a couple of minutes. We waited, I asked again, same response. Eventually we were ushered into a small ante room that maybe seats 12 people. It was cold (outside temp was -12), nobody else eating, no music, zero atmosphere. We set about ordering, concerned about the time constraint. We also asked to get a table in the restaurant. No room anywhere we were told. My daughter went out to look. There was room to sit at another table. Another member of staff agreed to move us. We got our food around 2.25pm and were rushing as it was clear they were trying to clear the place. We asked for another drink around 2.45pm but were told that was not possible. I was still eating shortly before 3pm when I was asked to pay the bill. Clearly, some high rollers had booked the whole place for the rest of the day. No problem with that. I do have a problem being treated like a nuisance. A very disappointing end for something that has been an institution for us in St Anton. We will hopefully find somewhere else to replace it."
