"Order took over 1.5 hours to arrive after numerous calls chasing the order and unhelpful staff with no apology just an explanation of 'its not my fault, its my manager '. Eventually, the order arrived and it was stone cold and wasn 't even correct. I called back and got speaking to the manager who offered me a full refund. I still have not received any refund and I 'm now having to spend more time calling and emailing to chase this. I will never order from here again and will be recommending to all family and friends to avoid this Pizza Co. Terrible customer service. Update: After receiving no response (after calling the store again to request that this refund was processed) I sent a message through to Pizza Co Facebook and my refund has now been processed. The Area Manager was really helpful and processed this immediately. For any customer who do have similar issues, I recommend doing the same."
