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Cantinetta Ristorante Bar

Cantinetta Ristorante Bar

Unit 2, Glenn Buildings, Moor Lane, Crosby I-L23 2UN, United Kingdom

Wine • Steak • Brunch • Italian


"Hats off to the management and staff of Cantinetta for truly earning this one-star review from me. It was a team effort that I felt deserved recognition. We had guests from out of town and it was up to us to pick a restaurant that showcased the best of Crosby (according to Google reviews). We were a party of 10 who had reserved a table for Saturday evening with plenty of time to prepare and even pre-order if needed. Upon arrival, we were seated and given the drink menu. Unfortunately, the staff took 40 minutes before taking our drink orders, despite reminders. They seemed to make excuses rather than fulfill their duties. We should have probably left at that point, but we stayed. The food that was eventually served was inedible, particularly the Bruschettas which were popular choices for starters. There were delays in serving the main dishes as well, with some younger guests jokingly starting to eat the table. Thankfully, the main meals were of decent quality once served, but the service lacked any apologies or acknowledgment of our dissatisfaction. When we spoke to the manager about our experience, he seemed indifferent. This lack of care or apologies for a subpar experience on their part is the reason for this one-star review. Everyone has an off night, but the indifference to customer satisfaction shown by Cantinetta was truly remarkable.Service: Dine inMeal type: DinnerPrice per person: £30-40Food: 2Service: 1Atmosphere: 2"

Gourmet 4 Liverpool Bromborough

Gourmet 4 Liverpool Bromborough

Unit 4, Croft Retail Park, Welton Road, Bromborough, Birkenhead, United Kingdom

Pizza • Grill • Gourmet • Dessert


"Unfortunately the experience at gourmet 4 wasn’t the best it could be. We walked in and we’re greeted by a female member of staff who was pleasant enough and asked if we wanted to use the app or a menu. From that point onwards a male member of staff waited on us and seemed to be rather distant and lacking in attention. When delivering food the member of staff would walk up to our circular booth then just place any item on the table. it’s rather strange to me that a waiter wouldn’t state the item, in order to enquire who had ordered that particular item. Then place the item near them. The same member of staff also would lean over the booth and members of our group rather than walking to where the person who’d ordered the food was seated (after he’d been told rather than asking who the item was for). We then ordered a desert and some drinks which took 20 minutes to arrive for some inexplicable reason (there was only our group of 4 and a table to 2 in the restaurant at the time). When the desert arrived it wasn’t even the correct desert which when questioned was greeted with a rather annoyed look by our less than helpful waiter. The food was decent size, tasted pretty good and good value. It would perhaps be an idea however to get some staff training, or at the least managerial oversight as I doubt the service would be up to standard."