"We had a large group of 16. Service from the start was terrible and hostile, could tell the staff were focused on serving smaller tables. At multiple times when I ordered a beer, I was met with a sarcastic 'You know this is a wine bar? ' from the long white haired waiter. 2 Hours later... and all we have had as a group is the starter either some raw lamb or fried cauliflower on a plate. The main was a steak on a plate, with 2 small bowls of fries to share between 8! We had another booking at a bar so had to leave as desert came out, almost 3 hours after our arrival. This was a scoop of cream frache with a crumb of digestive on top... Not at all worth £40 a head. To make this worse, when I asked to rightfully remove the service charge the staff acted as if they didn 't know how to and essentially refused. This is something I still want refunded, and I 'm astounded that service can be so poor and 'Discretionary ' Service charge refused to be removed..."
