"Unfortunately, my experience at the Slug and Lettuce was disappointing. The service was virtually nonexistent, and the quality of the food was very subpar. Our meals took a long time to be served, and we had to request both glasses and cutlery. Overall, it was quite appalling. Since we had to pay the full amount, including the service charge, before any food was delivered, there seems to be little motivation for the staff to uphold even basic standards. I would recommend opting for a fast food restaurant where you don't have expectations for service—it would be a better choice! This experience felt like a rip-off."
