Pizza • Cheese • Italian • American
"I placed an order and when taken in one of the items was missing. I called to let them know and was greeted very rudely but someone who told me they packed it themselves and I was lying. I asked him what my order was and he said the wrong things so not sure what he even thought he packed!! He then sighed and told me to wait and put me on hold I was then put onto someone entirely different who asked me what my problem was. I then explained I had already spoken to someone and did I need to now re go through it all again which he then said if you would like ?!?! Once I had gone through my issue again he then went on to explain to me that I had had my order and his colleague believed I was lying. I then explained again I did not get all of my order and then asked what I would like him to do. They did end up saying shall I just do it again and re sending out but not without telling me this one side would take another hour to come... I honestly do not understand why people work in such an industry when they can 't be kind and clearly don 't like people? I absolutely love a pizza hut but will not be ordering from these clowns again and will give the business to Dominoes as the employees at reading west pizza hut are clearly above the rest of us and obviously feel they don 't need the business! The amount of horrendous reviews on Google is maybe something pizza hut should be looking into!"
Pizza • Italian • American • Fast Food
"Ordered at 7pm and got an order at 10pm. Called store over 20 times to see what was going on but no answer or engaged. I understand football is on but..."
Pizza • Lunch • Italian • American
Pizza • Italian • American • Delivery
"The worst experience off ordering pizza I've ever had. I ordered 4 pizzas and 3 of the 4 had 90% of their toppings spilled off the in the the box. When I called up to say about this at first I was told I would be goverb new pizza but then later was told that I would get nothing and was told to call customer service which lead to nowhere as it is an automated call that doesn't help. One of the employes who I talked to called Ahmed was extremely rude and started shouting down the phone at me when I was asking him what to do to get some sort of refund or different pizza. They also claimed to that the pizza were fine when it was not the case and they looked like they had merged multiple pizza together to make mine. If your looking for a cheese pizza at least you won't have to worry about having no toppings but your stomach and bowls might be displeased the next day."
