"I used to always rate Stuzzichini highly. We have had many enjoyable and memorable times with friends and family, experiencing top-notch service. However, on our recent visit for a special family meal, we were extremely disappointed. The service has declined significantly. Two members of our group did not receive their order of a basic Frangelico Affogato Al Caffé, and they were not informed until after everyone else had finished their desserts. Additionally, an extra order of bread was brought out after we had already finished our starters. The server's attitude was not up to par. We will not be returning and will definitely be sharing our negative experience with others. For the first time ever, I refused to pay the service charge. Overall, we rated the food a 4, the service a 3, and the atmosphere a 3."
