"I ordered a vegetarian burger meal at this restaurant, but when it arrived, the burger was actually a meat burger. I called to inform them and they said they would send a new meal. However, when the replacement burger arrived, it was missing the chips. I called again, and was told that they had assumed the chips that had touched the meat burger would be acceptable for the vegetarian. I was not happy and offered to return the entire order for a refund, as the experience of having a takeaway was completely ruined. When I went to the store, the manager refused to give me a refund."
