"I’ve been to Kintan at Oxford Circus before, but this is the first time I went to the branch. The food was really great as expected. But the service was a bit odd. The waiters kept on interrupting us asking whether they can bring the bill, almost as if they wanted to get rid of us. That was very annoying, because we a bunch of friends meeting after about a year, and we were trying have some quality conversations, and it’s not ideal when you keep getting disturbed every 3 minutes…. In the end we had to tell him to stop interrupting us and that we will call him when we are ready to pay. I have loved in Japan for 5 years, and this is definitely not the Japanese kind of service. In Japan almost all restaurants have a calling bell, and the waiters do not disturb or eavesdrop on their customers’ conversations , and come to the table only when they are needed. If Kintan wants to provide a truly Japanese yaki-niku experience, they should learn some this Japanese service standards as well."
