Baba Au Rhum
Maison Francois

Maison Francois

34 Duke StreetSt James's, London, United Kingdom, SW1Y 6DF

Pub • Wine • French • Brunch


"Bit of mixed evening slow start and bad ending. BAR Great decor but perhaps as we came earliesh (5pm? was not fully staffed so had to flag down the server to take our order.  OK cocktails but nothing special.  No bar snacks.  We felt ignored.  FOOD  Absolutely great brasserie cuisine.  The chops especially nice as seasoned to perfection and sliced off the bone.  Fun retro (1980s desert trolley with drawers.  Again excellent food all around. WINE Charming sommelier who listened and recommended a surprisingly and smashing white!  STAFF Heaps of them but not sure they are very well organized.  Friendly but cater and pander (very very obviously to regulars and celebs.  Made us feel abit 2nd class honestly and we definitely were not the staff's priority.  DOG POLICY  None on website BUT a medium/large poodle nearby us was allowed and it barked and barked loud enough for the entire dining room to notice. The owner nor the staff took any proactive action to resolve this.  Our dessert course was absolutely ruined for 30 minutes.  We did mention to manager and he said he would look into the policy but did not take any action at the time.  We love animals but they belong at home not in a restaurant we paid nearly £300 for dinner!  Utterly unacceptable.  Per Covid this would never happen.  RECOMMENDED Absolutely NOT unless you are a dog lover, lesser royal, cast member of Made in Chelsea or a posh regular who lives round the corner "

1565 Park Regis Birmingham

1565 Park Regis Birmingham

Broad Street, Birmingham B15 1EF, United Kingdom

Tea • Meat • Wine • Juice


"I booked this table for our first Valentine's date meal. We went into the hotel which looks really nice I was like wow not what I expected nice decore and smartly dressed staff. We then checked in at 1565 at 8.15pm we was taken to our table where we sat for 35minuites before the waiter came and asked if we would like a drink so we ordered. After we relieved the drinks we ordered our food we had 3 starters a main which was to share but was the size of a child's meal for one and we then had a dessert which should of been to share that came out tiny we ate 1st starter then we ate the 3rd then our main came I then asked the waiter in a polite manner why we did not receive our 2nd starter he said so sorry I didn't no so went to find out. He came back 20mins after with our 2nd starter then we had to wait another 25mins for our dessert we where starving after all of this. We was told that it is £40pp with a glass of rose, but as me and my partner do not drink alcohol i called up in the afternoon to swap it for soft drink which I was told that's fine u won't pay for your drink brilliant. Cut a long story short the bill came to £110.37p it's a good job my partner had his card with him as I only took £80 with me this is what we was charged. £40 valentine 5 course meal including drink £40 valentine 5 course meal including drink £6.00 ×2 small cokes £8.60 Service charge £15.77 VAT How can they tell you £80 then though all these bills on. I called up the next day as my partner did not want me to make a scene I was on the phone from 8.30am till 3pm on and off to try and sort the problem then to have to message my partners account number, sort code, 16 digit card number, security code and expiry day. Received no email from manager it was all done by text from his personal phone. Very unhappy customer and very unprofessional staff. I would never ever recommended this restaurant to anybody and I will be putting my point across to everybody."