"Even though I had confirmed our table before hand when getting there they were unable to see the booking. Luckily I had an email and text confirmation to prove I did. Was very embarrassing because they held up a queue behind us. No apology or anything, the lady in the front just kept giggling and later said the booking was for the year 2021 which was incorrect as I showed her the email and text confirmation to prove it was for the correct date. Anyway We were put in a random room on our own with no other guests so it was incredibly quiet with no atmosphere (later a couple other tables had people) felt like a spill over room, food was ok but waiter made us feel like we should go for what he wanted vs what we wanted to order when it came to food and drinks so we didn’t enjoy the food, one waiter smelled really bad. Overall the whole experience was awful. A world of a difference from our previous experience at Boisdale Belgravia over a year ago. Will not be going there again. Very disappointed."
