"Would have given it 0 stars if it was an option. After being a regular customer for the better part of the last year. I have definitely seen this business crumble, perhaps due to a change of management after not seeing the usual regular happy faces I used to. Staff clearly aren’t happy there and if you listen close enough when sat in, you will hear the new senior staff speak to their staff with such disrespect. Food has gone downhill, used to be the best by far in harrogate, now I wouldn’t feed it to my worst enemy. If you want soggy waffles and undercooked cookie dough, then this is the best place for you! Not to mention the serious lack of hygiene and food safety. As for the staff, most are very polite and give good service, credits to them for working in such an underperforming and most likely underpaying environment! Shame really to see what was such a successful place fall to the ground, don’t see it being there much longer!"
