"the restaurant said that they did not have our open table reservation, although they had my confirmation email that we had booked for 8 o'clock. they did not take us place until 9.20 clock instead of apologising to us and offer us another booking on another date, they then tried to push us out of the restaurant and calculate us the full price for a half meal. when I asked for a discount from the bill, because it was not our fault, they refused and gave us a shot wodka everyone. what we did not accept. the bouncer, who was originally very nice and accommodating, threatened to remove me from my friend inconsistently and learned me and my food without facial coverage, which is completely unacceptable in view of the applicable social rules and regulations. the manager was very rude and negotiated a price for the small part of the food we eat very hard. we were finally forced to take a £20 discount on a very expensive meal that we did not stop at home or eat because they were both eating about me and my friends during this confrontation. it was very bad service and management. they should inform us that it was too late to take our orders and instead offered another booking. instead they used our commands. it was a money-oriented decision that does not reflect well over the restaurant. if the bouncer had touched me or “disappeared” I would have put myself in contact with the police. Instead, I was forced to take a little rabatt to not cause a embarrassing scene in front of my friend. a very good service."
