"Service was dreadful. We had the Haché app which offers all day happy hour, the waitress claimed this wasn’t true even though the app T&Cs said it was. When we pulled up the app to dispute she then said it was limited to the shoreditch branch, again I pointed out that the T&Cs said it was all branches and she proceeded to roll her eyes and claim that she was doing us a favour by honouring the deal. It was clear that the staff wanted to take advance of it being Valentines Day and not enforce any offers. However food was exceptional, one of the best burgers I’ve had for a while with great sides. Following the meal we found that our bill had an extra burger added on not sure if this was added on in spite?!? All in all, great food let down by poor customer service."
