"Bill came to £145 for two people. This is the third time we have been to Mr Lous to try their “famous” lobster deal where you get a bottle of champagne with any 2pb Lobster which is only on Fridays. Each time we have been they have had NO lobster! Food we did order was extremely overpriced, dry and unpleasant. Duck spring rolls £7 hardly had any meat in them, just stuffed with a load of Veg. Honey Chicken £18 was basically 8 chicken nuggets on a plate with NO Sauce! We had to share the sauce from another main. Prawn toast £14 was awful! It is basically one piece of toast stuffed with more than the usual amount of Prawns. It was dry and taste was overwhelming with the amount of prawns stuffed in there. King Dum Po Chicken £24 calamari £4 £28 total for a main without any rice or chips! You could tell they reduced the portion size just to add the Calamari. Portion was mainly veg with little meat. AGAIN! Tried to order drinks with the porter who brings food to the table which he said he’ll get a staff member to come over. 15 minutes later no one came. I had my meal with no drink. We was in the booth right next to the bar so I had to go up and order it myself. Cocktail took another 10 minutes to come. Drinks were overpriced due to the lack of complimentary champagne with the lobster which we called and was assured they would have on! . Service was extremely slow, waited 20 minutes to get a waiters attention to pay the bill. You could spot way off who the owner was as she was stomping around the restaurant piercing looks at the staff. The concept of this restaurant is amazing, But the delivery on service, food, affordability and customer service have been compromised by its former reputation which once held this establishment in such a high pedestal. Now, it seems it’s got more expensive without any improvement on its service. It is the kind of restaurant you try once just for experience, but retention of customers is defiantly an issue this restaurant faces. Restaurant itself was designed with a gorgeous interior with good lighting. But, I wouldn’t be deceived."
