"Have visited this restaurant a couple of times before and have never been disappointed. Booked to go on a Sunday afternoon with my partner and our friend. On arrival they had no idea about our booking despite open table sending me a confirmation email . Thankfully the restaurant was very quiet with only tables occupied . Once seated we immediately asked for a jug of water, this took minutes and more requests . The waitress half filled our water glasses then took the jug away with her. My partners prawn starter was cold. There was a very long wait between courses. My pasta main was cold and I sent it back, on receiving another it was inedible. It tasted like oil. My creamed garlic spinach was disgusting and tasted like salty water. My partner then informed the manager. To be fair to him he was really good and couldn't do enough to try and compensate. I don't eat meat or fish and the only veg option was the one I'd sent back, he offered to make me something not on the menu however my companions had nearly finished their main. He bought me some complimentary foccacia which was good. My partner ordered a sauce for his steak as the first was very small, this never arrived however was put on the bill. Very very disappointed and doubt we will return. The two stars awarded are solely for the proffesional and courteous manager."
