Beef Chilli Burrito
Chiquito Ashford

Chiquito Ashford

Eureka Park, Ashford, United Kingdom

Sushi • Mexican • Asiatic • Seafood


"I had never been to a Nando 's before so this is my first visit review. I was surprised how busy it was, so I guessed that it must be popular, I had to wait 15 minutes for a table to become available, that wasn 't too bad as we grabbed a drink and sat outside. It is a sizable restaurant and there are quite a lot of staff, we were called when our table for 5 adults became available. Then this is when it lost 1 star, no explanation as how to order, luckily we had one of my nieces with us and she had been to a different Nando 's many times before. So, everything is done on your mobile phone, scan a barcode on the table and create an account to be able to proceed, if my niece hadn 't been with us we wouldn 't have had a clue as to how you place and pay for your order, maybe I am just getting old and I am out of touch with the new protocol 's. After having a guided tour of what was entailed we placed our orders and the food and drinks started to arrive, this was staggered and we all started eating at different times, the food was delicious and cooked perfectly. I don 't like the fact that you have to create an account and provide your email address just to order food, this I fear will lead to a barrage of emails from partner companies etc. What happened to the good old waitress/waiter service? they brought the food and drinks to the table, so why can 't they just come to the table and take the order? Some of you may read this and say this guy is out of touch maybe I am and I will take that comment on the chin, however, what about the older generation that still don 't have mobile phones? As I said, the food was delicious but I don 't care much for the faffing about the technical way of ordering food."

Chiquito

Chiquito

4 Old Dairy Lane, Hillingdon, United Kingdom

Food • Mexican • Desserts • Establishment


"I can get here on a busy Saturday, but I had a reservation and I was very disappointed. first, the service was terrible, we had a table over a table and we had to wait for half an hour until our table is ready. when we finally sat, the terrible service continued. Once we set ourselves and got our menus, they asked us our order, some of us even had our hunting. I felt quite awkward. we ordered our food quickly and waited for 45 minutes until the dishes arrived. many of the courts were missing. one of the members of our party ordered a pornstar martini who came half empty and the shot of prosecco almost did not exist. we then complained to the manager who said: "No worries about it we will get them a new one and they can keep them as an excuse." but the new pornstar martini did not appear until we had almost finished our main thing. the nets were warm and they forgot so many parts of our dishes, for example forget the packs for the fajitas, the dives with our starters and much more. When the evening came to an end, I was glad to go. we asked about our bill and when I checked it, I found out that we were accused twice for the pornstar martini and all the other extras we never got. we asked to remove what the waitresses seemed hesitant, so had to wait to talk to the manager. the manager was attentive and removed this charger, but it was not a good experience. I will not come back soon."