"Lovely building and atmosphere for this pub chain, been here twice now visiting from Nottingham, not sure if its a Midlands thing, the service in Nottingham is far more friendly, attentive and certainly not rude. My Wife had gone to the bar to redeem a couple of drinks from the App, unknowingly and to admit my Wife hadn't read the Terms Conditions for what drinks you can purchase, however, the young female bar maid was rather rude and her attitude was less than friendly when pointing out the Terms. To top it all the barmaid couldn't read the queue at the bar, she went straight to somebody who just walked up to the bar then huffed when my Wife had to shout up and say its me next. As mentioned Lovely building, but a bit more training on customer service bar the lady with blonde hair who was full of smiles. Looking forward to getting back to the Nottingham bar. Our visit was on 09/03/2024 for the Management."
