"I have used the Ruen loads pre COVID and not only is the food excellent but the service was second to none. We visited for the first time since COVID recently and the good news is the food has not suffered at all. We had a delicious meal and as good as it always was. The staff were, are and continue to be really lovely however service pre COVID was like a military operation so precise and organised. Not quite as good this time. Drinks took a little while to arrive and simple things were just not quite right for example hot plates brought and put down for the mains which had gone cool by time the food arrived, had to ask for cutlery for mains, this wouldn’t have happened pre COVID. Don’t take this review wrong it is a great restaurant food excellent staff lovely I highly recommend it, however it’s lost a bit of its precise service. I suspect that it is operating on reduced staffing at present which might explain it but otherwise a delicious meal and really friendly staff as always and we will defo be back. It would be 6 stars from me if old service precision returns!"
