Beef Massaman Curry
Lynnhurst Lounge

Lynnhurst Lounge

Park Road, Renfrewshire, United Kingdom

Steak • Cakes • British • Scottish


"Just wanted to write this review so that others may consider alternative venue when they are faced with the choice at a very difficult and sad time. This hotel gets plenty of business from nearby funeral directors I assume because of is location but they are uncompassionate, unprofessional and unconcerned about your experience. When we arrived after leaving the funeral directors to book the reception I stood waiting for a period of time to be attended to. Eventually an employee on his break went through and got a staff member. She had me stand at the reception, recite details showing no empathy for our situation, when booking my father in laws at the Seamill Hydro we were sat away from the reception and treated in a caring way. When we arrived at the time booked after the funeral we stood at the reception for a period of time before being shown through. No offer of condolences offered. As for the drinks on arrival, we waited a good 10 minutes before any orders taken missing out 4 guests. Eventually food came out slowly. We were given one coffee/tea and the staff left. We tried to find staff to see if we could have more coffee and order more drinks but staff found not be found. I had over estimated the number of people who attended but even though we paid for food for more people my guests were not offered anymore sandwiches, sausage rolls etc. When settling the bill I was of course charged for the food/drinks that never appeared and was not asked if everything was ok. A basic courtesies in the hospitality business. Please consider alternatives before booking here, it is easy money for them and they do not care n anyway about the customer. I contacted the Lynnhurst Hotel 3 days ago and unsurprisingly they have not responded."

Siam Food Gallery

Siam Food Gallery

95-97 High Street Esher, Surrey KT10 9QE, London, United Kingdom

Tea • Thai • Coffee • Chicken


"Just visited this restaurant. Ordered a jungle curry which I've eaten in a number of restaurants before. It was described as being served with aubergine and ginger. It arrived at the table and the sauce had about 2cms of water floating on the top. Clear indicator that it had previously been frozen. It was full of green pepper and hardly any aubergine in sight. It was not described as being served with green pepper. The sirloin steak had an awful smell to it and was extremely tough. I explained that the meat smelt bad and that the dish was not as described in the menu. This was met with indifference and I was told that it was authentic and the other jungle curries id eaten weren't! I ended up sharing my husbands curry which for a panang was extremely spicy with a strong taste of cumin which was surprising. We ordered coconut rice which again did not taste as it should. Unfortunately most of my portion of rice along with my fork was whisked away after my complaint about the food. Which meant we paid a lot of money and I left the restaurant hungry. These things can happen however how you manage a situation like this is so important. They should of apologised immediately, not questioned me and made it clear we wouldn't be charged for the dish concerned. They should of also brought me another fork and some more rice, which had been dished onto my plate when I wasnt even at the table. We were completely ignored by this particular member of staff after the complaint. Our water glasses were not replenished and we were ignored when we left the restaurant. Very badly mishandled. However the young man who served us was extremely pleasant and had great customer service skills that the management should learn from . We were also charged a 10% service charge for the pleasure. We will not be returning!"