"We had a lovely afternoon tea, but there was not the attentiveness we expected. The guy who was serving up did not seem interested in us. First, he never offered a choice ofwhich type of drink/ tea we would like, then no enquiry if there was anything we did not eat, the ham and mustard sandwiches were swamped with mustard and hence we could not taste the ham! Each time we had to wait until a member of staff appeared to ask for anything. These should be the basics the waiter should be asking the customer, disappointing. We were not offered clean plates for the cake and scones or a fresh pot of tea.. We then had to ask when the sparkling wine would be served.. we had to then ask for replacement knives, to spread the cream and jam, again had to wait until the waiter appeared. He appeared to have no time, no calm or interest in us, each time he seemed to want to shoot off as soon as possible. Such a shame.. When I booked I mentioned that it was my wife's birthday, sadly no mention of this through out our visit to this wonderful venue..so sad.."
