"I have ordered from here many times but after todays order I will never order again, we are around friends houses today who we had recommended this place to and we placed a relatively large order, these could have been potential customers, it arrives after an hour with items missing including a burger, surely this should be checked before leaving the shop, I phone and ask for them to send missing items to which I am told it would be with me within 10 minutes, 1 hour later it eventually arrives after several phone calls chasing it up, I was told on the phone it would be the manager delivering and to ask for a refund as by this time everyone else’s food had gone cold, when the bloke comes to the door I ask if he is the manager to which he tells me no but the manager is in the car he will go and get him to speak to me to sort a refund, he turns and literally runs off jumps in the car and drives away, I am a 5ft woman so not like he is scared, absolutely disgusting way to treat customers. Again I phone and am told I would get a phone call within 5 minutes to sort a refund, yet here I am 20 minutes later and guess what no phone call, I will take this further!"
