"I recently ordered takeout from Palace Spice. Despite not being a confrontational person, the experience left me feeling extremely frustrated. I ordered my usual Indian dishes - chicken biryani, chicken jalfrezi, rice, and naan bread. The estimated delivery time was between 40 minutes to an hour, but it ended up being an hour and 20 minutes. When I called to inquire about my order, they offered a 10% discount on my next order as an apology. After waiting a bit longer, I called again angrily demanding an update. When the food finally arrived after more waiting, I was livid and refused to accept the late delivery. The driver called me to say they were on their way, but I was already done with Palace Spice. Needless to say, this experience ruined my Saturday night. Avoid ordering from this restaurant at all costs."
