Berry Fizz
View 94

View 94

94 Point Pleasant, London, United Kingdom

Coffee • Cheese • British • Chicken


"It was a sunny evening, so it was quite busy, especially outside. Yet there was only one member of staff to serve everyone. She was friendly but didn't know what she was doing. We had to wait very long for everything. Food didn't arrive at the same time. When she gave us our menus, she also handed us the set menu lunch menu, I asked if we could still order from that because it was after seven, she said it was all fine so we ordered from the set menu (normally we don't order a starter, but we assumed the portions would be smaller because the price was considerably less than the same dishes on the normal a la carte menu). Even though the main was supposed to come with a side, we forgot to order and we were never told to pick one. Once the food finally arrived (two dishes were exactly the same, but one came about 5-7 min later than the other) we couldn't bother asking for our sides because it would probably take another hour. We also decided not to order coffee or dessert because of the long wait. In the end my mum went inside to pay because no one seemed to be serving us anymore. When she showed me the receipt when we got home I was shocked to see that we were charged full price for every dish and not the set menu prices. We had very small portions and no sides. At this point I couldn't be bothered to go back or contact them about it, also because we felt bad for the waitress who had to everything on her own and was friendly. The location is great, but it's overpriced and bad service. I wouldn't go back unless this changes."