"Chill Grill said they would deliver in an hour which they then postponed by a further 15 minutes. after an hour and three quarters I called them to enquire as to where my delivery was and I was told that they would not be delivering my food AND they would still be charging me. the driver claimed that they had attempted delivery and kept changing their story, I had been sat by the front door the whole time, I had no missed calls, the takeaway staff clearly forgot the order which is understandable but instead of being helpful and honest they were at every turn rude and dismissive. Despite the takeaway staff claiming that there was no way for me to seek recompense, Justeat customer service were very helpful and in a matter of minutes have made them reimburse me completely. Avoid at all costs."
