"My partner and I have travelled from Liverpool for a weekend in the Lakes. We stopped here in Cockermouth on our way through having booked a table with yourselves through OpenTable. I even confirmed yesterday when contacted by OpenTable. We arrived this evening, closed…..? My contact details were provided, I’ve not been contacted, and there was no explanation offered. After traipsing round Cockermouth I’ve finally found somewhere to eat, and told that you are now closed by another restaurant manager. To not have the decency to contact a customer to say you are closed is appalling. It would take 30seconds of your time and cost literally nothing. If a customer just chose not to turn up you would be slating them."
