"Just because an eatery has built a strong reputation, doesn 't mean it can afford to rest on its laurels. Bill 's restaurant built its reputation on the quality of the food, which in the past has been exemplary, but based on a basic breakfast offering it is apparent something has been lost. My friend and I ordered a Traditional Breakfast and two coffees on Wednesday 3rd January '24. Despite having been asked if we 'd like to start by ordering something to drink, the coffees took longer than the breakfast to arrive and were luke warm by the time we 'd started tucking into the food. This breakfast comprised: 2 eggs rubbery), a halved tomato soggy, looked as if it had been sitting at the bottom of a pan for 3 days and tasteless), rashers of streaky bacon I wonder when these were first cooked as the rashers were dry, hard, cool), some mushrooms hurrah: hot and tasty), a cumberland) sausage OK), 3 half slices of sourdough bread also OK, but we had to request butter). The overall presentation was fair, but nothing like you see in the on line photos and the quality of the food was way below expectation and the plate it was served on was cold. It continues to amaze me that businesses that start small with high quality products, tend to lose their mojo when they expand to become a chain. I suppose people who work there, once familial and caught-up with the energy of something good, end-up just doing a job and appear to have lost sight of the point and purpose of something that was once distinguished by detailed presentation and delightful food, piping hot coffee. The service was both good and bad: despite the place being almost empty when we arrived, a waitress bid us to wait she could have said, 'Go and sit anywhere ' with a smile as there were so many tables available. Instead, she made us feel like we were doing her a favour: rude). The young man who eventually led us to our table and served us was pleasant and helpful, despite leaving the coffee to stand. For this service we did not tip. The decor of Bill 's Brighton was excellent and elements resembled a theatrical set for a steam-punk vision of Dracula, but the food was tasteless and the service toothless, the overall experience lacking bite."
