Blackberry Creme Brulee
Slaley Hall

Slaley Hall

Slaley, NE47 0BG, Hexham, United Kingdom

Pasta • British • Burgers • Chicken


"First morning breakfast hot items only luke warm not nice when eating bacon and eggs. Tables left uncleared Had to ask for milk and sweetners as none brought to the table. 1st night dinner, mains were delivered to our table before we had finished our starters. Soup was very bland and small portions even though the food was expensive. Steak knives were not brought with the meal so had to wait which took 5 minutes and food was getting cool.. 2nd day breakfast food much warmer as I had informed the restaurant manager the previous evening about the problem. Again no sweetners or milk on the table. Dishes left uncleared between courses, so table full of used dishes. 2nd evening dinner was a nightmare,. Steak sent back twice as could not cut it even with a steak knife. So I had no main meal at all as by the time they had cooked the 2nd steak the rest of our party had been waiting for an hour for their desserts. Soup was served without a spoon. I did speak with the manager who apologised and refunded my money. Again there were dirty glasses and empty bottles on the table that should have been cleared, but very kindly the manager cleared the table. From ordering a starter it took 40 minutes and from the starter to the mains was 1 hour 15 minutes and they had not even shown us the dessert menu by the time the manager came. Again he brought us the menu and took our order. This is the 2nd time we have visited Slaley Hall and each time the food has been a massive disappointment and that is such a shame because it is a lovely hotel, but I feel the food would be cheaper and better in the local pub or restaurant On the positive side the table and time I requested was adhered to. Thankyou"