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The Black Horse

The Black Horse

The Black Horse Ireland Shefford, Bedfordshire SG17 5QL, SG17 5JP, United Kingdom

Cafés • Pizza • Seafood • European


"Superb!! We visited with family to celebrate a big birthday and a silver wedding anniversary. We arrived and were seated promptly, where we found birthday and anniversary cards waiting for us on the table, which was a nice touch. All the staff were polite and knowledgeable with regards to the menu and were able to answer any questions relating to it. We all chose the roast, the food was outstanding, fresh, piping hot and the presentation was lovely. Everyone cleared their plates! We then ordered desserts and again, we couldn’t fault anything we ordered. We finished up with coffees all round, and everyone on our table complimented the coffees, they were piping hot, smooth and creamy. Sometimes the coffees at restaurants can be bitter and lukewarm, I’d go again just for the coffee tbh!! It was a very busy service and despite this, the staff remained efficient, unflustered and helpful throughout. It’s clear that the standard of service is not compromised and all staff could work well under pressure. Even when a group of customers arrived but hadn’t booked, the member of staff who spoke to them was so informative, polite, and although apologised explaining that they didn’t have space for them on this occasion as they hadn’t booked, he took the time to chat with them and recommended other local places that they could try for a ‘walk in’ meal. So much more personal, than a, “sorry we’re full, you need to book” response! I would highly recommend a visit to this lovely restaurant, but would suggest you book if it’s at the weekend. Well done to all the service staff, chefs, bar staff, managers etc etc, this was 10/10 from the moment we arrived until the moment we left! It’s so refreshing to visit somewhere that genuinely cares about the customer experience! Thank you for helping to end our special celebratory weekend on such a high and positive experience!"

Crafthouse

Crafthouse

70 Boar Lane 5th floor Trinity Centre Leeds, West Yorkshire LS1 6HW, LS1 5DE, United Kingdom

Cafés • Seafood • British • European


"We 'd been meaning to go to Crafthouse for a while and finally managed it for a Sunday lunch on a blustery Sunday the offer was very reasonable compared to some prices £25 for 2 courses. We came up in the private elevator from the road a nice touch; but then were left waiting in a corridor for 5 minutes whilst staff rushed around a half full dining room, then taken straight to our seats in the bar side of the restaurant we would have had a view of Boar lane and South Leeds if the blinds across the windows hadn 't;t all been fully down I can appreciate there would have been some glare earlier in the day, but the sun had already set when we arrived and so half our view was of greige. Service was a bit 'by the numbers ' there was a set order they worked in and we wouldn 't be allowed to order food at the same time as a drink even though we were ready. Starters were OK cured salmon was tasty and well presented, though the accompanying slice of brioche looked a little mean and unevenly toasted; the prawn cocktail was very salty prawns with a limp and tired salad and not enough Marie Rose. Mains were where it all fell apart we were offered beef or lamb either well done or pink and both settled on well, as medium was not allowed; Both meats arrived rare, and though tasty were very tough and gristly cuts, with a lot of visible fat around and through the meat. Veg were OK, though didn 't;t feel particularly freshly cooked. With a (very good) rum old fashioned at £18 the total came to £76 including a 12.5% service charge. Ambiance was noisy, with some dance ish music a bit too loud for my tastes perhaps closing the door on the very noisy group in the glassed off 'private ' dining room would have helped. I 'm glad we went, but there are much better options for the price, or less don;t think we 'll return."