"Afternoon tea for our daughter’s for a family party of began with some confusion over the booking. It appears that OpenTable bookings do not automatically mean“afternoon tea“, so though a phonecall the previous day to the restaurant had been made to check the arrangements it took a little while to sort a table. Nevertheless the staff made every effort to recover the situation and were friendly and helpful, even offering a complimentary glass of champagne to the guests. The choice of teas was wide, the sandwich fillings varied, as were the pastries, with contrasting and delicious flavours,textures and colours. Warm scones with jam and clotted cream ended the feast which took place in a busy but comfortable environment. As we were staying in the Hotel we also had breakfast in The Hansom which though a buffet style service, had good quality, hot, and fresh items on offer."