"We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasnât particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left. I wish I hadnât bothered. It came with a huge pile on cold seaweed , :3 barely cooked halves of potatoes, no leeks and the few buttered shrimps were not buttered. This fish was grey and overcooked and after 2 mouthfuls, I sent it back. My husbandâs â torchedâ mackerel was cold, overcooked and tasteless and the accompanying vegetables had no dressing at all. He ordered the pork which was a 4 cm round and had to saw through it as it was so tough. Also there were only a few drops of âjusâ. The restaurant manager was very apologetic and said she would report it back. I went to bed hungry and unhappy. , which was a shame on our anniversary. The breakfast was ok but the sausages were well overcooked and tough and we specified soft fried eggs but they were solid. The adorable Kas apologised and promised soft ones next time. We played safe last night and ordered Theo chicken pies in advance but when they came , one was beef and the poor Manager couldnât believe it but we ate them as they take 30 minutes to cook. They were very tasty but the gravy was a beef one.!! Surely itâs easy to prepare some chicken gravy. The desserts were nice. We spoke to several other guests who all said they were disappointed in the food. I did speak to James, whoâll is the Manager who told me he had read the report from the dining room. On leaving I was told there was a ÂŁ5 supplement and ÂŁ31 for the wine. I would definitely not eat there again. The nicest thing about the restaurant was Kasâs lovely smile and excellent service."
