"I am soooo annoyed with Percys, but must admit I love their food and order from them regularly. Percys have the worst service I have ever known. I’ve pre ordered from them several times knowing how long the usual delivery takes and still received my food so much later than promised. The last 2 times I ordered well in advance to give them plenty of time to process and complete the order knowing how long it takes for them to deliver, both times I have had to call them, having waited well past the delivery time, only to be told that the order had not been processed because of a glitch, and the second time that they couldn’t even complete the order as they had now run out of items ordered. The explanation was totally poor and they wouldn’t have even called to tell me! Genuinely fuming because the food is lovely but the service is just awful! I don’t understand why they will not call to tell me of any problems, I will never order from them again"
