Mini chocolate brownies with a rich, fudgy texture, perfect for a bite-sized indulgence.
Food • Store • Seafood • European
"I have been a customer of scoopz for over 10 years. Tonight has got to be the worse service ever. I am honestly so angry and so upset because I enjoyed coming to scoopz. After tonight I will no longer be making my services available. The new staff member has no idea on how to handle customer service. There were two ladies in work tonight and one was a blonde girl the other with long ginger hair. The girl with ginger hair was really not bothered in the slightest she took 15 minutes to make one milkshake (no exaggeration). Despite the long queue outside she carried on taking her time. In the space of 30 minutes of me waiting in the queue she lost out on 15 odd customers who decided to walk away due to how slowly the line was going. I waited in the queue for 30 minutes and when it hit 10.30pm the ladies promised they will still serve the customers who had been waiting. When we finally got into the shop the ginger girl said that she was no longer making milkshakes and they had to go home. She did not care that because of how slowly she was working people were waiting so long and despite being so patient only to be told after 30 minutes of waiting that she will not serve us. I am so outraged and never experienced something such bad service in my life. I get the ginger girl was new and this is why we remained patient. However, 10 years in the customer service industry I do not think she should be carried on being employed. She has lost so much business today and lost so many customers in one day only to think how much she is tarnishing your reputation. I came for a milkshake, waited 30 minutes to be told they are closing when they knew we had been waiting. I will no longer be going to scoopz and urge the rest of you to save your time too as it is not worth it. So upsetting."
Pub • Bars • Drinks • Burgers
"Make sure when booking you specify if you do not want to sit at bar high chairs. We didn't for accessibility reasons and although they seated us we were rushed out in hours. The staff did their best, just not equipped to flex."
Kebab • Sushi • Mexican • European
Cafés • Kebab • Pizza • Mexican
"ordered a milkshake from them on Uber eats at 10.15pm tonight, with an estimated delivery time of half an hour. I'm working early in the morning and fancied a treat before I went to bed. the restaurant closes at 11 but it said it would arrive by then so I wasn't too worried. but every ten minutes that passed the estimated arrival time got longer. at 11 I tried to call but it rang out. at half 11 I was ready to go to bed, tried to call again. estimated time of arrival was now midnight. finally, at 10 past midnight, Uber eats just cancelled my order and refunded me without redberry ever actually contacting me themselves. awful service, shame because the food is always lovely but it's not worth the wait at all."
Food • Store • Desserts • Establishment
"I placed an order through Just Eat that had some issues. When I called Scoop and Smile to inform them of the problem and inquire about placing a new order, they attempted to charge me again for the same food at a much higher price than the original order. The woman I spoke to promised to call me back with a solution but never did. Furthermore, they disconnected their phone lines so I couldn't follow up. This lack of communication and poor customer service was disappointing and rude. I would not recommend ordering from this restaurant. I give it 1 star, reluctantly."
Yogurt • Ice Cream • Delivery Services • Frozen Yogurt With Toppings
"Pinkberry is definitely my favorite frozen yogurt spot in London. Many others in the city seem to melt into a frothy, artificial mess, which I find unappetizing. However, it's more than just a place for froyo."
Vegan • Coffee • British • Vegetarian
"Went with friends for the Halloween special tea. What a treat! The shop is near the bus station, so just a short walk. The team was in fancy dress and the shop was decorated. Our table was waiting on us when we arrived--we got a brownie, a cupcake, a slice of devil 's food cake (with a 'syringe ' full of syrup to drizzle), finger sandwiches, a bite of sausage roll, crackers and tuno, a small mocktail, and a hot drink...all vegan! There were so many more lovely cakes in the display case, but we had more than we could eat with the tea. The shop is DOG FRIENDLY! Which sadly I didn 't find out until I arrived, which was a real shame because my little dog would have loved it. We made a special trip from Canterbury for the meal, and we really enjoyed it. We made an afternoon of it and hit up the charity shops afterward."