Burnt-End Philly
Earl Of Camden

Earl Of Camden

55 Parkway, NW1 7PN, Camden, United Kingdom

Cafés • Seafood • European • Vegetarian


"AVOID AT ALL COSTS!! Staff are rude and food no good for how much it cost. When receiving my food it came cold and small portion for £16. Small tiny piece of chicken smothered in sauce which was cold. Onion rings were nice. Ordered Mac n cheese as a side which was watery and disgusting! (My daughter wouldn’t even eat it and she loves mac cheese) Looked like the food has come from a microwave meal and just heated up. When speaking to the girl behind the bar saying that the chicken is cold on both meals she was rude and said ‘it can’t be it’s just come from the kitchen’ it was cold. When asking for a refund I was told that they can heat it back up or make another one which I didn’t want I just asked for a refund instead. I showed her the food and put my finger in the chicken to show it’s cold the girl said now she won’t take it back for a refund as I’ve put my finger in it. I’m sorry but I paid for the meal I will put my finger in it if I want to. Then she started saying again she will heat it up. I said no thanks I will have a refund instead please. I told her I’m the customer if I’m saying the food is cold and I don’t want it re heated up and I would like a refund that should be done instead of trying to tell me that she will heat it back up and that I’m lieing to say the food is cold. Was greeted by another worker that asked what the problem was I told her that the 2 main meals are both cold and I would like a refund please and she sorted it out straight away apologising for the other lady’s attitude. I’ve never been to Camden before and I certainly won’t be retuning here again. Bad customer service and rude staff and overpriced micro meals!! Disgusting."

Blacksmith Arms

Blacksmith Arms

56 St. Peter's Street, AL1 3HG, St Albans, United Kingdom

Pizza • Steak • Mexican • Burgers


"So I went here yesterday for lunch with work colleagues … I was sooo impressed, the lady who I assumed to be the manager with black hair was so welcoming and friendly, the pub was spotlessly clean and the food I felt was such good...value for money. There was another lady behind the bar who was also so friendly…. I came out thrilled to have found this great pub right round the corner from work with such great staff. I went back with different work colleagues today for lunch, raving about how impressed I was yesterday…. Only today I had a completely different experience. I sat at the table I had reserved on line and ordered for my friends and then realised actually I’d like to move tables… the pub was so quiet only about other tables. I asked a lady I later found out was called Mollie if I could move tables, she just looked at me as if I’d asked her for a kidney! She was rude unhelpfu. I understand we all have bad days but her attitude was terrible. I explained I had been in yesterday and the dark haired lady was so nice I asked who she was… mollie said the DM like I’m supposed to know what that means, I asked what that was and she said deputy manager, I asked who she was and she said she was the manager !! I suggest you promote the DM immediately! We had our lunch and again the food was great… Mollie did go round the back of the bar and moaned about me to the bar maid and I could hear her saying I’m ready to walk out … so unprofessional… I could hear her, the pub was practically empty! We finished our lunch with no further incident… what a shame …. I really felt like I’d found a little gem to use for work, which I still will, only not on the days Mollie is the manager!!"

The Block Gasket

The Block Gasket

11-13 School Road, M33 7XY, Trafford, United Kingdom

Pub • Fish • Pizza • British


"Downloaded the app. Nothing worked. Ordered at the bar, paid £2.25 extra for beef on my burrito bowl. When it came out, there was literally 5g of beef and sauce added to the smallest burrito bowl I have ever seen. The bowl itself was fine. But if I had paid just £10 for the bowl itself, as standard, I would have been furious. But then having paid £2.25 for an extra 5g of beef. After asking for an opinion from the staff (who were extremely helpful), it sounded like they either agreed and didn’t want to comment, or didn’t really know what a standard protein portion on a standard meal should be. Ground beef is cheap. Slow cooked ground beef is low maintenance, cheap easy to prepare. My concerns about the portion sizes were confirmed when I was brought out a 2nd portion of the beef… which appeared to be no more than 10g of beef (if you were being generous), and a lot of sauce. For context. At home, you could make 500g of the same thing for around £5.00… and as a business, buying at wholesale, bulk prices, you can make it a lot cheaper. So even if you were serving a standard portion of protein 20 30g for an adult you’d still make money, if you were buying wagyu ground beef from waitrose. If you are looking for decent food… give this one a miss. The service and drinks are all standard for a chain pub, its just the food that is a scam. Staff were 10/10 though, and brought me out a 2nd portion, with no drama. But even 2 portions of that beef wasn’t really enough protein for an adult. And there was far too much sauce to cover the fact that there was hardly any beef"