Cacik
Eda Turkish Dennistoun

Eda Turkish Dennistoun

8 High Street, Glasgow, G11NL, G1 5AA, United Kingdom

Kebab • Seafood • Mexican • European


"Worst restaurant ever, never recommend it even if they offer free meals. First of all, we came to Glasgow with my family for the weekend, we were a group of 12 people and 2 children. We called the restaurant to make a reservation because of the large number of people but they told us reservation cannot be made over the phone and it’s first comes first served. We walked in to the restaurant with no welcoming at all! No one welcomed us and when we said we want a big table, they asked us to wait and they will see if they can accommodate it. The restaurant was not very busy so they could’ve organised the tables for all of us. When one of us asked if we can have one more table, the staff member was very rude and said you have to sit in a separate table and if we are not happy, we can leave! We ended up sitting in two different tables, but we were very disappointed with the way we were treated. I walked to one of the staff asking to speak to the supervisor or the manager. The supervisor was the rude staff that handled us at the beginning. I walked up to him very calmly and said we don’t appreciate the way you treated us, we didn’t feel welcomed and we do not believe we were treated fairly. He said you disturbed our customers! I said but we are customers and we are not here to beg, we are going to pay. He said this is business and you can’t expect us to accommodate your request on the weekend. I explained that we understand but he could have been more polite when he told us that he can’t offer us a table for all of us. He was extremely rude and racist and we are considering taking a legal action because we felt very offended. Then someone from the kitchen came and said we have customers and we either sit down or leave. We said we will leave because of the terrible cucumber service and he said you can leave and call the police if you want to!!! We felt so disappointed especially this place was recommended by one of our friends. We took pictures of the rude staff and the place and we are reporting it to management because after a long day all we wanted is a quiet family dinner but all we got is asked to leave the restaurant because we asked for a better customer service. We are 12 people and all of us took videos and pictures and we are going to post them all around the social media platforms. We can’t express how terribly we feel after this incident, our night is ruined and three hours later, we are still looking for another restaurant to go to. Never go there, they will treat you as trash! Even one star is too much for them"