"We arrived for our reservation and, at first glance, it seemed to live up to the hype—this was the highlight of the evening. After waiting about three minutes at the entry, Callie beckoned us over from the bar in a rather erratic manner. The interaction was confusing and awkward; we felt like we were constantly trying to navigate the experience. While she prepared our cocktails, we noticed the drink was poorly made: the lemonade was flat, and the cocktail tasted overly sweet and undrinkable. Our waiter suggested we drink it quickly to be polite.
We settled into the lounge, still excited about the evening and the amazing food everyone had raved about. However, we were greeted with the odd soundtrack of "Top 10 Breakup Songs." When it was finally time to take our seats, we had to insist that we had a reservation. It felt strange to be questioned about our booking after already confirming it at the bar.
I requested a drink change, explaining that my cocktail was overly diluted, flat, and too sweet for my liking. I asked for a Negroni, but five minutes later, I was told they couldn’t make one because they didn’t have the ingredients. Understandable, given that it was off-menu, but I opted for a Tom Collins instead. Unfortunately, it also arrived flat and poorly mixed, this time with an excessive amount of gin.
After waiting for an hour for someone to take our food order, we decided to change our minds and asked for the bill for our drinks, which never came. Frustrated, we eventually left. This experience completely ruined our night. We reached out privately to share our concerns, but they haven’t responded, which shows they clearly don’t care. So, I’m sharing my review publicly instead."
