"The staff at this restaurant were absolutely dreadful and did not seem happy in their work at all. This will be my one and only visit here. It was clear that the staff had their favorite customers, but we definitely were not among them. We were expected to order while waiting in the waiting area for half an hour, sitting next to a door that kept opening and closing. They refused to serve us tap water, even though we had also ordered six drinks. We were only allowed to have bottled water, which is not great for the environment. The restaurant was very cold and we felt a draft from the air conditioner. When we tried to bring this to the staff's attention, they were very rude and even commented on our attire not being suitable for the cold weather. They did not want to engage with customers who were gluten intolerant, being dismissive and disrespectful towards them. The last straw was when we asked for a receipt and were aggressively told that we couldn't have one, but could take a photograph of the transaction. The food was okay, but nothing special, especially considering the high prices."