"Absolutely awful service and treatment from the owner Norman. My partner and I had a voucher from the highland hospice to enjoy 2 courses from the early bird menu only to be told it “clearly states in big writing lunch menu and is not to be used on our early bird, we don’t make enough money from these charity vouchers” with a patronising and rude attitude. The voucher states lunch voucher 2 courses from early bird. The early bird states 12 5:45 and we arrived at quarter past 5 so I don’t see what time we could’ve used this. We were embarrassed in front of the restaurant as he walked off while we were trying to question it, asking if there was a separate lunch/early bird menu (there isn’t) he arrogantly stated “I don’t come to work to argue with customers”. We also paid to win this voucher and are now out of pocket. The young servers we dealt with were pleasant and understanding, it’s a shame the owner lets the place down, I’d urge anyone to stay away."
