Bars • Steak • British • Wild Game
"I have booked one of the meeting rooms for private room for 17 people on Monday night. It was a business dinner with Client attending the event. From a very beginning the contact with the events team was poor on the day of the events my questions weren't answered at all. Unfortunately it was worst during the event:Please see some points below: on arrival the room was dark and quiet atmosphere poor. there was noone to serve drink or to talk to during the event nobody checking in on the group or serving the drinks Took nearly 45 minutes to turn music on Service was just one server for 17; two people left before dessert was served (after 9pm) Considering the minimum spend was £1500 I consider it a very disappointing level of service resulting in my Manager advising me not to book the restaurant ever again. What's worst it did not represented the level of care to our CLients and we feel there is an opportunity lost here."
