Chargrilled Jerk Chicken
Sheldrakes

Sheldrakes

Banks Road, WIRRAL, United Kingdom

Kebab • Pizza • Steak • Seafood


"I had heard such great things about this place and my partner decided to book a meal here for my birthday and with it being my first time at this restaurant i was expecting alot more, i had contacted the Facebook page whilst still at the restaurant a week ago and i am yet to receive a response, my comments are below uch a shame. The location and scenery are beautiful however for my first time at this beautiful restaurant and im extremely disappointing . The service was awful. I attended with my partner for my birthday and we had booked a table but on arrival we had to ask where we were to be seated in which we were advised to take a seat anywhere then we waited for ages for menus which we then had to go to the bar to ask for them. My partner arrived back at our table with the menus which where printed pieces of paper, that wouldn't normally bother me but the price you pay you expect more than this. We then had to go to the bar to order our meal as none of the staff attended our table for a long time. Whilst waiting for our food a few coupled advised us that we need good luck as they have had terrible service. When our food arrived we waited a considerable amount of time without any cutlery so my partner had to ask for it. The whole service wasn't good at all and its such a shame as its a beautiful place. I expected alot more and with it being my first time here and it being my birthday i am very disappointing. Apologies but we even had to go to the bar to settle the bill when another 2 couples had to complain about the service and had to leave without their food after waiting 2 hours for their food and it wasnt very busy. We waited over 10minutes at the bar to pay our bill to which the girls didnt even know what we had and had to ask us what we ate and one girl was very rude and didnt seem to want to be there she even had holes in her tights. Such a shame, they didnt even knwo what we had to drink let alone the food and when we advised our table number the staff had to go out to check? please may i have a response"

The Kings Suite Restaurant at The Kingscliff Hotel

The Kings Suite Restaurant at The Kingscliff Hotel

55 Kings Parade Clacton-on-Sea, Essex CO15 5JB, CO15 5EU, Holland-on-Sea, United Kingdom

Coffee • Burgers • Mexican • Sandwiches


"After we arrived at 17.45 a.m. for our jubile meal (we were asked if it was a special occasion to be booked and I said it was) they had a high-time reception so it was busy. I went into the bar and got two drinks and said I had a table booked to be informed that the restaurant was closed because of the high time, I said I had booked and voted my disregard. she went to see someone and said yes ok, but if they want their drinks first, when the waitress was busy with the high time! After 45 minutes I went back to the bar and asked what was going on, we were shown in the restaurant that looked more like a billard room. there were no tables and no one else in it. the waitress put our knives and men and a paper napkin, not yet a table cloth. she took our drink order, but we had to explain what brut meant, a bottle prosecco and a pint store. the menu was entered on a simple A4 sheet on a clip board, this was not the menu on its website. we looked around and there was no atmosphere, music was just quiet, it was more like a worker club! After we looked at the menu, we both decided that this was not for us, so I went back to the bar and informed us that we were going, but the waitress had already decorted the prosecco and poured the pint so that I paid £33 for the soaking and left. twice the waitress told us that she had told someone to take the menu from the website. that is the worst culinary experience we have ever experienced."