"I'd had difficulty booking and had inquired about gluten free but after 2 Facebook messages and an attempted phone call, I got confirmation of the booking and that gluten free dough would be there for a friend. On ordering the pizza, the server said he needed to check about the gluten free dough. I hadn't had chance to explain I'd requested it already. He then was at the bar area for a little while investigating. I ended up going to explain I'd had confirmation of the gluten free dough, only to be told he knew that was the case but it had been used unfortunately! He then checked if they could get some locally, which fortunately was the case. After a shaky start, things unfortunately didn't go smoothly. A drink was smashed on arriving at the table; 2 of the 3 pizzas waited a while before getting to us; I burnt my hand moving the pizza slate to a friend (there was no warning how hot it was, nor an apology); 1 pizza hadn't reached the table and remained under the light for a while so my friend ended up going to ask if it was her pizza and it was finally broughtover; cocktails arrived that were for another table and on asking for the bill, I was told we might have to go to the bar as the server didn't know how to do it. He did then get someone to bring the bill. All in all, it was disappointing. The training of staff needs improving."
