"I've been a regular customer of Papa Johns (77 Holburn Street) for the last 8 years. All was perfect, up to the last 4 months. My most recent order was placed online at 7 PM to deliver asap. 1 hour and 20 minutes later, we were still waiting for the pizza. I had to drive to the restaurant and check what happened, and just when I arrived, they started to work on my order, which means, I had to wait 20 extra minutes for the pizzas. For the previous order, I placed it online and asked to be delivered at a specific time of the day. 1 and 20 minutes later, we were still waiting for the pizzas to arrive. When I called and asked what happened, they said they missed that order and would work on it at that time, which means we had to wait 30 more minutes for the pizzas. They arrived almost 2 hours later than the time requested in that day's order."
